Heirloom

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Heirloom

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Frequently Asked Questions

How does this process work?

We know that getting a piece of furniture reupholstered is not part of someone's everyday activities. How it works is not common knowledge. Feel free to ask us questions!

How do I get a quote?

Easy! Text some pictures of your piece(s) to 918-695-1714. Include your name and any pertinent information (i.e. measurements, needs new foam, I want to change the style). The upholsterer will take a look and reply with a ball-park estimate for labor and materials. Please allow a few business days for a response. 

Where do I get fabric?

Right here! We have a variety of sample books in the shop.  You can make an appointment for a fabric consultation if you need help with your selection or stop by the shop during business hours to peruse for yourself. Please know that if a consultation is in progress, you will need to wait until it is complete before checking out the samples. You can also provide your own fabric, but we ask that it is upholstery-grade and has a durability equal to the use of the piece. Please always check with us

Do you do marine or auto upholstery?

We do not. We only do furniture. But we have marine-grade vinyl, leather looks and tweeds available for custom orders.

I'm good with my quote, now what?

If you decide you want to proceed with recovering your piece with Heirloom, please let us know! We work from a schedule, so the sooner you get your name on there - the sooner we get to your project. Currently, we are approximately 8 months out on larger projects (sofas, loveseats, etc.) and about 4 months out on things like wingback chairs. Smaller projects can usually get worked in sooner. 

Do you provide pickup or delivery?

No. We do not pickup or deliver furniture. You will need to make arrangements to have your furniture transported to and from the shop when we're ready.

When do I drop off my furniture?

Please do not bring your furniture to the shop until you 1) have a fabric selection and 2) we've let you know that we're ready for you. Our shop has limited space that we manage carefully. When we get close to your name in our schedule, we will reach out to make a drop off appointment.

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